Fine Jewellery FAQs

D E L I V E R Y  M E T H O D
Our orders are sent using Royal Mail Special Delivery Guaranteed Next Day Before 1pm.

Postage is complimentary on all orders.
Delivery timeframes are subject to the postcode, and please note Rings with Grace is not liable for any postage or courier delays.

D U T Y  &  I M P O R T  T A X E S
Import duties and taxes may be relevant to international shipments outside of England. Once your order arrives to your destination country, you will be liable for all custom fees and taxes that may be incurred to release the parcel.
Rings with Grace will not process a refund if you refuse to pay the relevant duties/fees for your order.

If your parcel is returned as a result of unpaid duties/fees, payment for the redelivery of the item is at the customer’s discretion.

T E N N I S  B R A C E L E T  A D J U S T M E N T S
We offer complementary adjustments on our Tennis Bracelets. They come as 18cm as standard and we can easily downsize them to your desired length.
Please contact us for more information.  

R E F U N D S  &  R E T U R N S
All Rings with Grace Fine Jewellery pieces are non-refundable and cannot be refunded if you simply change your mind. 
We kindly ask that you choose carefully - we will be happy to assist in any questions you may have about any of our items. 
Customer satisfaction is very important to us so if you are not happy with your item, please contact us and we work together to resolve the issue.  


If you have any additional questions, please do not hesitate to get in touch with our friendly team. We are always happy to help.